One of the most effective ways to increase sales and revenue is to provide your current customers with excellent customer service. The following article provides real-world examples of how companies like Zappos and Amazon gain market share by providing their customers with excellent customer service. For this assignment, please click on the link provided to access the article. After reviewing the article, in and essay of 300 words or more:
Identify and describe in your own words three strategies that were outlined in the article that companies can use to increase market share by improving customer satisfaction. Identify the strategy that you feel would be most effective and justify your selection. https://www.business.com/articles/customer-service-as-a-marketing-strategy/
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