Discuss why it is (or is not) important to include end users in the process of creating the contingency plan?

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Please Include at least 250 words for the topic given below and also at least another 250 words for a response. So totally two sets of answers.one for posting and the other for a response to other student. Indicate at least two source or references in original post.

Search “scholar.google.com” for a company or school that has defined the role of end-users in the creation of a contingency plan. Discuss why it is (or is not) important to include end users in the process of creating the contingency plan? What are the possible pitfalls of end user inclusion?

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