Courses of action

Assume that you are a cashier and your manager requires that you, as cashier, immediately enter each sale
when it occurs. Recently, lunch hour traffic has increased and the assistant manager asks you to avoid
delays by taking customers’ cash and making change without entering sales. The assistant manager says
she will add up cash and enter sales after lunch. She says that, in this way, the customers will be happy and
the register record will always match the cash amount when the manager arrives at three o’clock.
The advantage to the process proposed by the assistant manager includes improved customer service,
fewer delays, and less work for you. The disadvantage is that the assistant manager could steal cash by
simply recording less sales than the cash received and pocketing the excess cash. You decide to reject her
suggestion without the manager’s approval and to confront her on the ethics of her suggestion.
Propose and evaluate two other courses of action you might consider and explain why.