Companies reach out thousands of people by using their social media channels and promote themselves by coming up with different strategies to reach out to all the stakeholders. Therefore, it is very important to check the content of the message before posting it online.
For this discussion, watch this Youtube Video First
BIGGEST Social Media Fails By Companies (Links to an external site.)
https://www.youtube.com/watch?v=y7QQb8oMG8k&ab_channel=Factnomenal