This case study demonstrates the application of change management inside Nestle Waters Company. In addition, it discusses the company need for quality improvement which encouraged its engineers to search for alternative system to collect and analyze their data. Read the case, by using your critical thinking skills answer the following questions:
Explain the driven reasons for changing the quality documentation system in the Nestle Waters. (2.5 marks)
Outline the change objectives for both Retail Manufacturing and Home and Office Manufacturing units. (2.5 marks)
How the InfinityQS ProFicient system can control the operation processes? ( 2.5 marks)
Describe the management role in the change process? (2.5 marks)