Civility in the Workplace

Complete the Clark Workplace Civility Index Assessment (Links to an external site.).
After you are finished, read the assigned article:
Lachman, V. D. (2015). Ethical issues in the disruptive behaviors of incivility, bullying, and horizontal/lateral violence. Urologic Nursing, 35(1), 39-42. Retrieved from https://chamberlainuniversity.idm.oclc.org/login?
url=http://search.ebscohost.com/login.aspx?direct=true&db=c9h&AN=100927729&site=eds-live&scope=site
(Links to an external site.)
Next, watch the video by clicking on the link below.
Civility in the Workplace
Transcript (Links to an external site.)
Reflect on what you observed in the video as you answer the following:
Based on what you observed, what leadership skills should you, as Masaya’s preceptor, a model for your fellow
coworkers to promote his acceptance into the work-group or team.
Does incivility seem to be an issue in the scenario?
Describe any common themes you discovered among the article, the video and the Civility Index
Do you think delegation played a part in this issue?