Go to the APUS Online Library (left hand navigation menu under Links). Use one of the Article Databases to locate one article discussing this week's topic of "customer service in a diverse world." The article can be on any topic covered in this week's readings (gender roles, respect for elders, cultural diversity, etc.)
For your forum, answer the following:
- Give a brief synopsis of the article.
- How does the article relate to this week's concepts?
- What is your opinion of the article?