Describe a situation in the medical practice that would require you to
make a change.
Designing a Waiting Area:
The goal of a waiting room design is to create a place where patients can relax—to allow them to collect their thoughts before seeing the physician
and to calm their nerves to prepare them for their appointment. Patients will form their first impression of your office when they enter the waiting
room. The look of the office could influence how likely they are to return for future care. Design a waiting room for a local physician’s practice. Be
sure to focus on the mechanics of patient flow and office efficiency.
- Of the four main office management tasks discussed in this chapter, which one appeals to you most? Which task has the least appeal? Discuss
reasons for your answers. - Adaptability:
In today’s business world, change is coming faster than ever before. Even minor change can be unsettling and intimidating. Stress and resistance
will follow. This is especially true of the healthcare industry, where the only thing that remains the same is change. Change is important, and so is the
way you react to it. During times of change, adaptability is required to foster progress and to help you remain effective and productive. How well do
you adapt to change? Describe a situation in the medical practice that would require you to make a change.