Name of agency, location, telephone number, and the dates you conducted the interview. What duties did you perform during your time at the agency, services provided, population served, source of funding/fees, is it Public/Private Not-for-Profit/For-Profit. What is the mission and purpose of your agency? How was your agency started? What services does your agency provide? Describe the formal structure of your agency? (Include an organizational chart). How many workers are employed in your agency? What are the hours of operation? Is there a training program available for the new workers? How are decisions about the structure and function of the agency made? Explain which human service professionals are employed with this agency. What kinds of clients are served by the agency: age range, gender, ethnic background, and needs of the clients? What additional services might the agency provide? How are services to the client terminated? What are the governmental policies that influence the agency operation? Include the theories that explain your participation in service learning.
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