Institute for Healthcare Improvement (IHI)

  This activity requires you to access the Institute for Healthcare Improvement (IHI) Open School website. Open IHI Open School (Links to an external site.), login, and select “Take a Course.” Navigate to your Learning Center and launch the IHI PFC 101 Module. Respond to the following: 1. Explain how social conditions—including faith, culture, and trust—affect patient and provider relationships. 2. In your own words, explain why a traditional model is unsuitable for promotion of health in many situations. 3. Summarize how implicit bias affects patient and provider relationships. 4. Provide an example of how you will use the four components of empathy in your professional career.