Lean Six Sigma

Q1. List three main CTQs of a Lean Six Sigma project for online retailers (e.g. Shopify, Amazon, …). Q2. List five reasons/causes (Xs) for each CTQ. Q3. Choose one of the CTQs and develop hypotheses and test about the relationships between the Xs and the selected CTQ. Hint: This is step 7 of the Analysis phase. You do not need to provide numerical analysis. Just, provide your Theory and Conclusion. Q4. Select one reason/cause (X) at the end as the most important one. Q5. List and explain 3 alternatives for the selected reason/cause (X) to address the problem.