Quality management plays a crucial role in the investigative process as it helps ensure that investigations are conducted efficiently, effectively, and ethically. Firstly, it ensures that investigations are conducted in a systematic and thorough manner, leading to reliable and accurate results. Quality management practices help to establish standardized procedures and protocols for conducting investigations, which helps to maintain consistency and minimize errors. Additionally, quality management in the investigative process helps to ensure compliance with applicable laws, regulations, and ethical standards. By following established quality management practices, investigators can uphold the integrity of the investigation and the evidence collected, reducing the likelihood of challenges or disputes during legal proceedings. On the other hand, poor or ineffective management in the investigative process can have serious consequences. It can lead to incomplete or biased investigations, resulting in inaccurate or insufficient evidence being gathered. This could potentially lead to wrongful conclusions being drawn or key information being overlooked, undermining the credibility of the investigation and its outcomes. Furthermore, poor management practices can also result in delays, inefficiencies, and cost overruns in the investigative process. Without proper oversight and quality control measures, investigations may suffer from disorganization, lack of direction, or failure to meet objectives within required timelines. Here are some key points discussing the importance of quality management and the detriment of poor or ineffective management in investigations: (Anerson, 1998)