I. Job Level
Chief Executive Officer
1. Hospital CEO
Oversees the daily operations that occur within a hospital. They also serve as moral leaders by ensuring the hospital’s vision and mission to the community are maintained. Thus, it is their sole duty to monitor the workflow while ensuring subordinate staff is working effectively.
2. Revised Job Description
A hospital CEO works alongside a team of department heads, which consists of CMO (Chief Medical Officer), COO (Chief Operating Officer), CFO (Chief Financial Officer), and CNO (Chief Nursing Officer). They work alongside a hospital’s management team while ensuring patients are treated accordingly.
3. Prerequisite areas of knowledge, skills, process knowledge, physical abilities, education, or experience required to perform the job.
They must have served as CO’s (Chief Operation Officer) in other hospitals before.
A holder of a master’s in Healthcare Administration, Nursing or Business Administration from a reliable university.
Alternatively, they have to acquire skills in executive leadership, business, and strategic management.
They must have at least 15 years of experience in the healthcare industry.
4. Identify the tools, equipment, or any other resources required as part of the job.
Printer
Computers
Telephone Extension
Stethoscope
5. Analyze one of the above tools, equipment, or other resources using the parts-purposes analysis technique.
Printer- Print memos and other healthcare regulations.
Stethoscope- used in the simple diagnosis of patients by listening to the heartbeat.
Telephone Extension- Allows the CEO to get notifications in case of a meeting or medical emergency.
Computer- Allows the CEO to receive medical updates, send out emails, and receive meeting notifications.
II. Duty Level
A. Analyze the job into its component duties. The job must have at least five duties.
• Creating a positive and productive culture within the hospital.
• Retaining and hiring qualified staff.
• Implementing policies and clinical procedures
• Delivery a strong financial performance.
• Ensure the hospital complies with CMS, state, and Federal regulations.
B. Identify the tasks within one of the duties. There must be at least five tasks in the duty.
Ensure the hospital complies with CMS, state, and Federal regulations.
• CEO checks the federal register and CMS survey websites every month to monitor any changes.
• Implement new regulations in the hospitals when they develop.
• Ensure the staff is trained and well equipped to apply the new regulations in their respective departments.
• Send out memos to department heads in case of changes.
• Renovate the hospital and apply changes that meet the medical standards.
III. Task Level
A. Conduct at least five task analyses from the analysis techniques below:
1. Procedure analysis- Prepare guidelines for the executive hospital team.
2. Troubleshooting analysis – Get daily feedback from the department heads.
3. Inspection analysis – Continuous analysis of department performance and shortcomings.
4. Decision analysis- Approve medical recommendations or adjustments within the hospital.
5. Job safety analysis-Wear personal protective equipment when in the hospital, especially during a pandemic.
IV. Training Objectives
A. Identify two tasks from above that would be included in a training program.
Troubleshooting analysis.
Job safety analysis
B. Specify the target training objectives for the two tasks above.
Job safety analysis- The proper use of safety gear such as masks.
Troubleshooting analysis- Every staff member should know how to identify a problem within the hospital.
V. Performance Support System
A. Identify a task that can be adapted to a performance support system.
Periodic review of individual and organizational performance.
B. Prepare a rationale for why this task was selected.
A transparent process regarding performance expectations should be installed within the system to ensure every employee is aware of the evaluation process.
C. Discuss the variables for preparing a performance support system.
Performance measures-Guidelines- Evaluation schedule
D. To the best of your ability, prepare the performance support system.
Performance measures-Guidelines- Evaluation schedule
VI. Work Process Analysis
A. Identify a work process in which the job/occupation occurs.
Compliance with CMS and federal regulations.
B. Analyze the parts of the work process in text and flowchart formats.
• Identify new guidelines.
• Train the staff.
• Implement new regulations.
• Analyze the impact of new regulations.
C. Considering a job role in an organization, specify the process to conduct a competency analysis.
• Identify knowledge and skills.
• Assess existing data.
• Identify any developmental needs.
• Classify various job learning process.
• Reassessment.
D. From the literature, identify the individual competencies, operational definitions, demonstration levels for at least three of the individual competencies, and the behavioral indicators of the levels of demonstration.
Assessing existing data.
• Comparing various hospital findings.
• Compare the findings of the state healthcare department.
• Seek clarification.
IX. Data Gathering
A. Identify the steps you used to complete the project (the work analysis process)
• Send email and letter to the hospital seeking approval.
• Introduction to the hospital CEO.
• Tour of the hospital departments.
• Asking interview questions.
• Winding up.
B. Identify and describe the sources of information used for the analysis.
Interviewing the hospital CEO.
C. Identify and describe the data-gathering methods used for the analysis.
Open-ended and close-ended interview questions