The contract and the arbitration clause

      Describe what the contract and what the arbitration clause requires. Where will arbitration be held (what venue)? What rules will apply? Are there any stipulations or limits on the parties and their rights in the process? Does the clause address confidentiality? Or costs of arbitration and who pays? As you read through the agreement you signed for arbitration, did anything surprise you? Was there anything you were previously unaware of?