a academic report base on case study. (supermarket:tesco or asda......)

a academic report base on case study. (supermarket:tesco or asda......) Order Description A. Identify and discuss the literature for 1. the transformation model, 2 Hill and Hill’s Order Winners and Order Qualifiers( it is a book,name: essential operations management, Alex Hill & Terry Hill, in page 42) 3. the difference between products and services and 4. the service product bundle. B. Describe these concepts for your own case.!