A report

A report Writing a review report download at least 5 journal articles related to SERVQUAL model from different Journals.  review  5 journal articles and write a detailed overview of the articles in the report. One of the main challenges  is to identify issues in the articles and relate it to one specific relevant services marketing area  and comment on the implications of the findings for services marketing management. In particular, you are expected to focus on the following headings both in your written report: A brief background of the paper/article The scope and objectives of the paper Methodology followed in collecting information Major findings of the papers Conclusion Limitations and implication for services marketing theories and practices Reference and bibliography