Analyse the key attributes of Heathrow terminal 5

Topic: Analyse the key attributes of Heathrow terminal 5 Order Description The key attribute that i need to write is about this: The first day the system occurred multiple problems(e.g. computer failure, luggage transmission error, elevator and telephone fault) with few emergency plan. Focus on the emergency plan, write Key challenge (150 words) + Analysis the problem (250 words) +Improvement of the emergency plan (250 words). Please indicate which part is key challenge, analysis and improvement. One of the source that we got from lecturer is: https://www.slideshare.net/Hank5559/heathrow-terminal-5-success-or-failure