Lawrence, A. & Weber, J. (2020). Business and Society: Stakeholders, Ethics, Public Policy. 16th Ed.,
McGraw Hill.
ISBN10: 1260043665; ISBN13: 9781260043662
May be purchased from any source. Here are two for easy reference:
Publisher (McGraw Hill): https://www.mheducation.com/highered/product/1260043665.html
VitalSource: https://www.vitalsource.com/products/business-and-society-stakeholders-ethics-public-annelawrence-v9781260140545
Review the videos listed under References and then read the case in our text in
Exhibit 19.B, page 429, and also the checklist in Exhibit 19.C on page 430.
In reviewing the videos, written case, and the checklist, identify the top three checkpoints in your opinion (of the 12 provided) and explain how you would address these three checkpoints in your efforts to manage the crisis. Assume that you have an international role in senior leadership at Wendy’s.
References
Business and Media. (2008). ABC’s ‘Good Morning America’ on Finger in Chili Again. Retrieved from https://www.youtube.com/watch?v=L6-kxlrwuc8
ABC News. (2013). Woman behind “Finger in Wendy’s Chili’ hoax back in court. Retrieved from https://www.youtube.com/watch?v=KDmcIamx064