Case Study - Toyota Supplier Relations: Fixing the Suprima Chassis

1. What are the main contributors (causes) of the crisis at ChassisCo’s Athens plant in late 2004 (14 months after SOP)? ChassisCo’s responsibility? Toyota’s responsibility? 2. Considering these causes: What are ChassisCo’s options for resolving the crisis? What would you do if you were in charge? 3. Considering these causes: What are Toyota’s options for resolving the crisis? What would you do if you were in charge?  

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