Select a hospital or healthcare entity and outline the organization’s strategic efforts in the wake of a healthcare crisis. Create a press release update in response to media inquiries regarding one of the given scenarios. Apply standard practices of contemporary communicators and format response for ease of digital transmission.
In your release, you will provide a press release update in response to media
inquiries regarding one of the following situations:
1. A recently admitted patient has been diagnosed with Middle East Respiratory Syndrome (MERS), a respiratory infection caused by coronavirus and
related to severe acute respiratory syndrome or SARS virus. A hospital employee has since fallen ill. The public and hospital patients are concerned about
their safety and the spread of this illness.
2. The hospital’s patient database has been hacked and confidential doctor-patient information has been compromised. The discovery was made two
hours ago and the hospital is working diligently to assess the situation and comprehend the depth of the breach regarding personal identification and
patient credit card information. Information was leaked to the press by an anonymous hospital source. Therefore, media teams are requesting
confirmation or denial of the situation, as well as a status update.
In support of your selection, you will offer the facts, a status update, and the necessary steps that are currently underway to address the situation. You will include a quote from the Senior Vice President/Chief Clinical Officer, the hospital’s top ranking official. The release will be shared with media teams, posted to the hospital’s website, and shared via social media platforms to offer transparency. As you create your press release, be sure to consider the following guiding questions:
a. Which strategic communication solution(s) will you use to address all of the critical issues of the selected situation?
b. How will you address the claims made by the hospital in your communication response of the selected scenario?
c. Does your press release format include all the necessary components within industry standards?
d. How does the articulation of your response meet the ability to distribute your communication via multiple media platforms?