E-Commerce and E-Business

Watch the video case 1.1 below “”The Importance of the Internet for E-commerce”” and answer three questions from that video:
https://www.youtube.com/watch?v=zQjaqn5BqfQ (Links to an external site.)

Question 1: What are some examples cited in the video as to how a customer might use the internet on a typical morning?
Question 2: Why is a company’s web presence important for attracting and retaining new customers?

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