Emotional Control

      Description     Below the Surface Angry Head Coach Creates Public Relations Scandal A major university scandal touches the lives of many people: students, faculty, alumni, and anyone else with ties to the school who feel embarrassed. This chapter opens with a brief report on the coaching scandal at Rutgers University. Head coach Mike Rice was fired after a damning video emerged of him verbally and physically abusing players. The men's basketball program was deeply damaged, and so was the image projected by Rutgers University. Anger in the workplace can take a toll on employees who are subjected to the discomfort that accompanies rage. A boss who yells at workers, leaving them feeling powerless and constantly on edge, will never be able to build group cohesiveness. Also, it's exhausting to get angry and yell at others. There's a physiological discomfort that accompanies rage: your pulse picks up, your breathing becomes shallow, and you feel slightly out of control. Question Months before Coach Rice was fired, the Rutgers athletic director became aware of the coach's lack of emotional control. He decided a three-game suspension and a $50,000 fine would suffice as punishment. Should he have also enrolled the coach in an anger management course?