Emotional Intelligence at Fedex

    CASE STUDY assignments account for 20% of your overall grade average. Do your own work, plagiarism will not be tolerated! Case Study 1 topic is from your textbook page 104, CASE STUDY - Emotional Intelligence at FedEx. A case study gives you the opportunity to review Business Management concepts and apply them to a specific scenario. The analysis should be in summary form and in proper APA format. With a minimum of 3 full pages and at least 3 academic sources. The first paragraph should identify and summarize the key point(s) or problem(s) presented in the case. Then type question in bold-font and answer each question posed at the end of the case. Describe, at minimum, five specific principles from the chapters that can be applied to the case study. Identify each with bold font. Try to relate important concepts to a personal experience. Give examples from your own experience that either reinforce or go against the class concepts. How can a manager use and apply what you have learned from the case?