Your selected company has received the first report from your IP1 enterprise content management (ECM) project and better understands their data problem, what EDM is, some problems that EDM can help solve, and how they should think about designing an EDM system to address their needs. They want to know what content will be involved, what systems are currently related, and the IT interacting with the data (variety, volume, velocity). There might be some surprises, but overall the data should be clearly connected to the company strategy (healthcare/service) and list how the data is currently managed before steps can be taken to implement EDM. The company’s current information infrastructure and content management processes should be analyzed through a scientific process (some specific method from a peer-reviewed article). Discuss how the data interacts with the technology/systems and tools used to manage this content (according to EDM elements like capture – not tools themselves) to provide a solid foundation for future EDM planning and prepare for IP3 where you discuss what improvements are needed to the infrastructure based on IP2. What information should be included in this type of detailed evaluation?
Assignment
One of the first tasks in the development of an enterprise content management guidebook is to evaluate (analyze) the enterprise information data and how it relates to the infrastructure and content management processes. The enterprise information infrastructure and content management processes consist of the data and how they are collected, managed, and stored throughout their life cycle in information systems as they relate to EDM elements.
For this assignment, you will conduct an in-depth evaluation of the enterprise content (at least 3 types of data) and what it means to the management infrastructure (impact of the new data) and content management processes in your selected organization. It is easiest to view the organization as not having any digital content and documenting the parts of the system that exist relative to your EDM framework (elements of EDM). The following are the project deliverables:
Update the Enterprise Content Management and Data Governance Policies and Procedures Manual title page with a new date and project name.
Update the previously completed sections based on instructor feedback.
Suggested Headings for Information Infrastructure Evaluation
Basis
Illustrate a basis (method) for evaluation and investigate the data in the organization. Describe nature of EDM to IT. Remember, this is helping the executives understand these aspects.
Content List
Sequence a categorized list of the content used for the major organizational processes (see Table 1) relating to each of the EDM structural elements (framework) you selected.
Content Management Tools
Survey what tools might be needed for the employees to interact with the data in each department (create, store, present, etc.) based on the selected EDM structure. This section should have at least one paragraph and table for each EDM element.
Content Management Processes