General manager of a municipal recreational facility in your current community

You are the new general manager of a municipal recreational facility in your current community. There have been numerous problems in the past, especially as related to not meeting goals and objectives and not reacting efficiently to changes in the environment. You need to evaluate organizational effectiveness and have decided to analyze the numerous models that have been developed to help sport facilities measure organizational effectiveness based on the varying levels of environmental and organizational attributes. Choose one model (or multiple if you see fit) and discuss how you would implement that model into your organization.