How emotional intelligence affect the ability to effectively communicate in a business setting

    1. How does emotional intelligence affect the ability to effectively communicate in a business setting? Explain how self-awareness is a factor and what impact it has on workplace communication both formally and informally. 2. Refer to your readings to explain why communication is crucial to the success of organizational change. Using an organization of your choice, provide an example of when a change was implemented, but poor communication resulted in a problem with rolling out the change as intended.