Examine your organization (Transportation Security Administration) and leadership through the following questions: 1. How does your organization/leaders link rewards and appreciation to standards of excellence? 2. Are standards clear and how are they communicated? What changes would you recommend? 3. Is leadership defined by walking around (visible) and listening in your organization? How are examples and expectations set? 4. What does support look like/mean in your organization? 5. What recommendations do you have to improve the organizational dynamics?