Read…. Fishbone (Ishikawa) Diagram. https://asq.org/quality-resources/fishbone Answer questions:
- How has your completion of the Ishikawa diagram assisted your understanding of the root causes and ultimate effects of the conflict? 2. What viable solutions can you recommend to improve the situation? 3. What are the essential steps you would need to take to separate the people from the problem in your organization's conflict? 4. How will you apply your understanding of cause and effect to the conflict in your organization