Increasing public outcry

  The governor, responding to increasing public outcry, has encouraged her advisers to develop 5 OUTCOME in the area of human and social services, and then identify PERFORMANCE INDICATORS that can be used in monitoring the state's progress in achieving these outcomes. As senior advisers, you have been called upon to play a leadership role in this process. what are the primary outcomes that the state would need to accomplish in order to reverse the downward trends?