You work as a journalist for the Journal of Operations Management, a leading journal in the field of Operations Management. Following your research of National Grid in Warwick you have been asked to write a 1500 word feature magazine article describing the key areas of 'Operations Management'. You should use the Learning Outcomes: Identify the strategic frameworks of operations management. Describe main design factors and their alternatives which shape operations management. Discuss and apply a range of fundamental operational improvement concepts Demonstrate and apply concepts of quality management to organisations Explain the role of operations within a range of business organisations