Address the organization’s logistical quality distribution strategy, to include:
• The specifically logistical functions for which the organization is responsible.
• The metrics pertaining to those functions that determine quality. Possible metrics are timeliness, reliability, cost, shrinkage (damage and loss), etc.
• How those metrics are monitored.
• How the organization applies Deming’s PDCA paradigm to quality control; or if it doesn’t, how it could or should apply that paradigm.