major reforms of the bureaucracy

major reforms of the bureaucracy Order Description based on chapter 14 in the textbook gateways to democracy an introduction to American government third edition... use only this book.....Discuss and assess the major reforms of the bureaucracy to address patronage. Based on relevant evidence, has the bureaucracy developed into a civil service organization that is based on merit? Make sure to support your viewpoints with examples and references from the reading from the book....use proper citations.