medical tourism and service quality
medical tourism and service quality
Order Description
• thе study соnsіsts three phases of researсh this the for phases one
This is semi-structured interviews with the government (tourism, finance, healthcare).
• The objectives of this interviews are:
To identify and critically examine internal stakeholders (from the case study organization and the government “tourism, finance, healthcare” Via primary data
collection examine and identify the key issues relating to the internal stakeholders' perceptions and currently accepted SERVQUAL theory.
• This interviews should be manual them analysed
• This study adopting “INTSERVQUAL” Model of internal service quality.
• Start the analysis with table in the attached file and carryon you can add the them that help in the analysis in additional to existing once.
• Following the comment in the attached file the highlighted with yellow is key phrases that can help with the analysis.
• Please come up with questions for next stage “semi-structured interviews with HMC staff 8-10 in the ends questions as they are second part of the internal
stakeholders in this study.
• link the analysis with literature review.” keep the analysis within the literature review”