Select a product or service that you now use. It could be your cell phone plan, Internet service provider, local water or electricity company, insurance company, or some other product or service you regularly use.
Imagine the company must raise its rates by at least 20%, and you are the employee who must write a business letter to notify customers.
Gather as much information as you can about the product or service: Why is the increase necessary? What benefits might there be to customers as a result of the increase?
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