One of the most critical steps in a change model is the need to diagnosis the root cause of organizational problems effectively. Diagnosis is an essential step of any change management process. It is an effective way of determining gaps between the current state of an organization and a desired future state. It is through the use of diagnostic tools that the root causes of organizational problems are identified. Diagnostics also help to choose interventions that are intended to resolve the problems.
Examples of root causes of organizational problems include the following:
High employee turnover
Low employee morale
Negative workplace culture
Operational inefficiencies
Answer the following questions:
What is the purpose of a diagnostic process?
What are the benefits of both quantitative and qualitative research?
What are some ways to collect and analyze your data?
How does finding a problem’s root cause help you decide what change intervention to implement?