Overview
Imagine you are the manager of a software development team working on new applications for your company,
Optimum Way Development, Inc. Your team has just missed a major milestone in completing one of the
applications and, because of this, the project is now behind schedule. You must communicate this issue to your
director, who is traveling and unable to be accessed by a phone call or face-to-face meeting. You decide that
the best method to reach the director in this situation is by email. The director is a business professional who
does not have technical education or experience.
Prompt
For this activity, you will create an email to the director to communicate an issue with one of your projects
based on the scenario presented in the Overview.