1. Why is problem solving important in organizational settings?
2. One of the “rules” of brainstorming is no critiquing—positive or negative. Criticism is not allowed because of the potential for squelching open dialogue about the issue at hand. Why is positive critiquing, for example, “Wow, that’s a great idea,” problematic?
3. We suggest that group problem solving may not appeal to everyone. Why is this the case?
4. We suggest that managers’ behaviors could both stimulate and hinder creative problem solving. Explain.