1. What quality improvement and Lean strategies and techniques are most useful in your opinion? Why?
2. Which quality and lean strategies and techniques are least helpful in your opinion? Why?
3. What are the greatest barriers that you have encountered or anticipate in trying to apply quality improvement and Lean techniques? How can you overcome these barriers?
4. What are effective approaches to introducing quality improvement and Lean to healthcare professionals who do not have training or education in these approaches? What approaches are not likely to be effective?