1. Compare the challenges facing operations manager at Melissa Gallery who operate in increasingly complex global markets for goods and services. Argue the business case for a manager who is capable of managing in a rapidly changing commercial and technological environment.
2. Formulate an operations strategy that will integrate with the product requirements of Melissa Gallery’s marketing function.
3. Provide an overview of the operations by using the input-process-output model.
4. Product/service design – present or demonstrate in detail the concept of the product or service the Melissa Gallery offers. Conduct stakeholders analysis.
a) Highlight the main features of the operation’s process design.
b) Draw a process map that reflects the types of process described
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