Team Conflict & Decision Making

i. Conflict Code of Conduct • Outline the expected code of conduct when team members experience disagreements about the project, processes, or interpersonal differences. ii. Initial Conflict & Conflict Escalation • Detail the steps that team members are expected to follow in order to work through an initial conflict. • Outline escalation procedures for team members to follow if initial conflicts cannot be resolved, including individuals who will have ruling and authoritative decisions in the conflict (e.g., team leader, mentor*, etc.). *If this individual is external to the team, their signature is also required to acknowledge they understand their role as an impartial judge within a conflict situation. iii. Decision-Making • Outline how the team plans to come to an agreed upon decision. • Outline procedures to follow when sub-groups (i.e., not including all team members) make project decisions. • Detail what the team will do when one or two team members have a different view of a decision. • Detail the steps the team will take if a decision cannot be reached including individuals who will have ruling authority in a final decision (e.g., team leader, mentor*, etc.).