Over the past few quarters, your store has been getting less and less traffic, which has, in turn, reduced sales. You’re beginning to be concerned that the marketing for your store has started alienating customers (or that a local competitor is doing a better job reaching your customers). However, you know that it will take a lot of time and research to discover the cause of this loss of traffic.
You have a one-on-one meeting with your supervisor in a few weeks, and you think if you make a good enough presentation, you can get the go-ahead for this lengthy research project.
Your task is to develop a presentation discussing the impact demographics, psychographics, geographic, and behavioristics have on customer behavior, as well as the influence your target customer’s behavior has on a sustainable competitive market strategy.