As the healthcare industry experiences an increased demand for administrators/managers, it is necessary to ensure those serving in these roles have the knowledge, skills, and abilities (KSAs) to accomplish the strategic goals of the organization. As you prepare to move forward in your career, what have you identified, (based on research) to be the necessary KSAs to be successful in this role? Describe the impact of successful healthcare administrators (based on research) in at least one organization (direct or non-direct care).