The negotiation process

What are some of the attitudes / beliefs that helped the negotiation process? What are some of the attitudes / beliefs that hindered the negotiation process? What are some of the listening tools you used or the other person used during the exercise? What listening tools did you forget to use that would have aided the negotiation process? Describe the level of trust you experienced during this exercise. What built trust and/or broke trust during the exercise? Using the Conflict Resolution Rubric determine your level of competency. Write a paragraph summarizing what you learned about your conflict resolution ability level. What feedback did you receive from your peer following the exercise? Be specific. What will be the benefits to you of improving your ability to resolve conflict situations both in terms of your personal life and your professional life? What specific steps will you take to improve?      

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