The role of a senior decision-maker in your business

  1. In the role of a senior decision-maker in your business, write an announcement for your employees on one of the following subjects: a. On-site smoking b. Changes in working hours c. Overtime d. Or early retirement. 2. Write a bad-news message to your customer informing him/her that their claim was rejected. 3. Consider firing one of your employees. What communication channel would you choose to inform him/her about your decision and why? Part 2: Critical Thinking Here is a portion of an online forum about a companys performance review system: (1) Jackson: Our current performance review system really isnt working well. Can you all share your major concerns with the current annual system and share what you view as the benefits of a quarterly review system? (2) Cynthia: It really doesnt matter what we think about the review system. Management wont listen to us anyway. (3) Erin: Do any of you know when the next team meeting is? I have it on my calendar for next Monday but thats Labor Day. Pretty sure thats not right. (4) Nigel: Whether our reviews are annual, quarterly, daily, or hourly, we never get evaluated fairly, especially in our department. Wayne has his favorites. (5) Vilma: I dont think we should change anything. I think our human resource team is all knowing and has created a perfect system. Im motivated to improve my behavior every single time I get my annual review back. Its always the happiest day of the year! Of course, if we had a quarterly system, we could have four happy days per year. Food for thought. Read the sample forum and answer the following questions: a. What is the primary problem with section 2 of the forum? b. What is the primary problem with section 3 of the forum? c. What is the primary problem with section 4 of the forum? d. What is the primary problem with section 5 of the forum? e. How to turn this forum into an effective one?