Tony Hsieh at Zappos Structure Culture and Change

While we discuss an article or a case every week in the class, you will be required to submit 1 1/2 to 2 pages case summary encompassing core organizational issues. key stakeholders. organizational environment, and possible decisions and action strategies. You can assume your reader has knowledge about the facts of the case and limit your summary to a couple of paragraphs, and focus analysis, assessment and recommendations.

  1. Would you want to work at a place like Zappos before the transition to Holacracy? How about after? Why/Why not?
  2. Why do you think Tony Hsieh is making this change? Why is he doing it now?
  3. What do you make of the fact that 14% of the employees took Hsieh up on his offer?
  4. What do you think this process feels like as an employee?
  5. How would you assess Tony as a leader? As a boss?
  6. What, if anything, should Tony do now?

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