o Develop and discuss a chronology of key events in this case. o Identify the primary actors and describe their roles in the case. o Identify the important problems in the case in one or two clear and precise sentences. (One way to identify a problem is to identify a gap between some standard and the actual situation.)
ASSESSMENT OF CORE PROBLEM/CAUSES
o What do you think is the fundamental problem in this case? o What are two root causes? (As you think of possible causes. test them against the facts of the case. Keep only the possible causes, which could account for the gap.)
PROPOSED SOLUTION AND CONSEQUENCES
o Propose a solution consistent with the fundamental problem you identified. Then explain why it will resolve the problem. o List the advantages and disadvantages of your solution. o What are any unintended consequences (positive, negative, or both) that may occur as the result of the implementation of your solution? Discuss.
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