CRITICAL SUCCESS FACTORS AND PERFORMANCE OF BUSINESS OPERATIONS OF AN US BASED SERVICE PROVIDER IN THE MALAYSIAN HEALTHCARE INDUSTRY : THE MODERATING ROLE OF INTERCULTURAL COMPETENCE

A survey based project that includes questionnaire design, collection of data, analysis of data, and reporting results.You are required to use existing framework (preferably related to your area of study), develop the questionnaire (based on established constructs and items), collect data using the questionnaire, input data in SPSS or any other software. analyze data, and report results. The project report can be submitted on the day of the final exam. The report must not be more than 4000 words. You can attach the results as appendices. The report should cover: (1) A brief explanation on the framework, (2) The hypotheses used in the study, (3) A brief explanation on the questionnaire design. (4) Sampling method used and justification, (5) Analysis of data and results, and (6) Explanation and discussion of results.