Determining Client Needs

Find at least one recent (since 2010) scholarly article on the information-seeking behavior of a specific group (e.g., consumers, patients, doctors, professors, lawyers, managers. businesses, rural populations, adolescents, college students, young adults/millennials, baby boomers, older adults, etc.). Discu. the implications of the article Wings for reference and information providers. (Writer, let’s try lawyer for this info seeking behavior assignment) For your population: • Is the reference interview just good customer servi. or is it something different? • What are the key qualiti. of a successful reference interview? • What are the implications of the population’s information-seeking behaviors for libraries or information centers providing service to them?

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