- Read the transcript of the telephone conversation of the telephone conversation between the service’s receptionist Jane Reid and Mrs Marie Greenwood.
- Identify a suitable decision making framework/model or a combination of frameworks/models relevant to your discipline (e.g. nursing, sports science, physiotherapy, etc.) and complete the following:
a) Using your chosen framework, discuss how it could be applied to deal with the information provided by Marie Greenwood.
b) Chose ONE of the issues being faced by Uncle John and briefly discuss how each of the four components of the decision making process (evidence, experience, client preferences, circumstance / constraint) should / could be utilised to help make a decision.
c) Provide a brief reflection on what you brought to the situation from your own personal and professional background and how that influenced your decisions. - Critically analyse your class-mates’ decision making processes and provide them with your opinion and rationale behind it.