Business processes are important to communicate an organization’s best practices as they leverage themselves against competitors. Some benefits of business processes are that in the long-run, gains may be realized in cost reduction, meeting customers’ expectations, and streamlining business operations. Business process management then focuses on workflow which may hinder good performance. Identify a business process for which there is not yet a workflow diagram, explain the situation, and devise a workflow to address the problem. Defend your workflow and identify any areas of concern that may hinder successful implementation and a proposed remedy to that concern.
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